Sales Support Administrator – London / Larkfield- Kent/ Andover
Contract Security Services Ltd. is a leading UK cash in transit company, with over 30 years of experience in the industry. As an organisation we are dedicated in providing professional and reliable cash management solutions to the public and private sector, which includes many prestigious companies. We are a family owned business who believe in promoting and investing in our people, many of which have enjoyed career development and have stayed with the company for several years or more. Contract Security Services Ltd.is a Living Wage Employer and externally recognised through our Investors in People status (IIP) as an organisation who can manage people to a high standard.
Due to our growth we are expanding our customer service delivery team. As the face of the company to our customers successful applicants will need to have a helpful persona and have the ability to understand customer needs.
To work alongside our Client Relationship Manager across all areas of business with a particular emphasis on Sales Administration.
Working with the team in providing a high degree of professional and exceptional customer services to all our existing and new clients.
Handling and responding all new business enquiries over telephone and emails.
Be a first point of contact for all our existing clients.
Generating new sales leads to build a healthy pipeline for future growth.
Drawing up documentation to aid the sales process.
Preparing all necessary paperwork for all tenders and other sales enquiries.
Properly organising relevant documents for immediate access and traceability.
Manage excellent customer relationship by providing pre and post sales support to all our clients.
Working to strict deadlines, and managing the completion of all paperwork in a timely manner.
Be compliant in all activities in accordance with regulations and standards of the Cash in Transit Industry.
Meet the KPIs and targets as set by the business.
Key skills for the job:
A proven experience in Sales Administrator role.
Team player, with an ability to work flexibly will be required
Good verbal and written communication skills
Excellent organisational skills
Good personal skills to work with a range of colleagues and clients
Capable of competently using MS Office packages including Excel, Word, Outlook
Reliable and able to forge a sound working partnership with the Client Relationship manager.
Ability to liaise with other departments and work colleagues in a professional and friendly manner.
Monthly reporting and review of sales processes with the Management team at HO.
What we can offer you
Starting gross annual salary of £ 21,950.00 per annum, moving up to £22,500.00 on successful completion of probation for a permanent full time role , pro-rated for part time.
Auto enrolment into Pension Scheme
Training and development.
20 days plus 8 bank holiday days of paid holiday per annum, pro-rated for part time.
Flexible working hours on a full time or a part time basis.
Vacancies open for London, Andover and Larkfield – Kent depots.
Please note that successful candidates will be vetted for reference under BS7858 standards.
Successful applicants will also need to complete a short competency based assessment and interview to ensure your skills match our requirements.
Hours of work:
40 hours per week, Monday to Friday, flexible between 09.00 am and 05.00 pm with.
Part time position with flexible shift patterns can also be considered